Terms of Service

1. The Service

Voloto is an AI-assisted audio tool that mixes, masters, and otherwise enhances vocal recordings and instrumentals you upload, through both conversational and direct controls. The Service is in active development: features may change, be added, or be removed, and availability may be interrupted. Where the Service is offered as a beta, it is provided for evaluation and creative use, not as a finished professional product.

2. Eligibility

You must be at least 18 years old to create an account or use the Service. By using the Service you represent that you are 18 or older and legally able to enter into these Terms.

3. Accounts and security

You must provide accurate information, maintain one account per person, keep your credentials confidential, and promptly notify us at hello@volotoai.com of any unauthorized use. You are responsible for activity under your account.

4. Your content — you keep ownership

You retain 100% ownership of all audio, data, and other content you upload (“Your Content”), and of the mixed, mastered, or otherwise processed outputs the Service produces from Your Content (“Output”). Voloto claims no royalty, ownership, or revenue interest in Your Content or Output. You grant Voloto a limited, non-exclusive, royalty-free, worldwide license to: (a) store Your Content; (b) transmit it to our AI processing providers solely to perform the service you requested; and (c) stream Output back to you and allow you to download it. This license terminates when you delete the content or close your account. Voloto does not use Your Content or Output to train, fine-tune, or improve any AI model without your separate explicit written consent.

5. Your warranties about what you upload

You represent and warrant that: (a) you own, or hold all licenses and permissions needed for, everything you upload — including the underlying composition, the recording, and every performance in it; (b) you have the consent of every person whose voice or performance appears in Your Content; (c) Your Content does not clone, synthesize, or imitate the voice of any person without their authorization; and (d) processing Your Content through the Service will not infringe or misappropriate the rights of any third party. You will indemnify and hold Voloto harmless from claims, damages, and reasonable costs arising from a breach of these warranties.

6. Acceptable use

You agree not to: upload content you have no right to use; clone or imitate another person’s voice without authorization; upload unlawful content; circumvent rate limits, quotas, or security measures; resell, sublicense, or provide the Service to third parties as a service; scrape or programmatically extract the Service; or interfere with the Service or its infrastructure.

7. Copyright complaints (notice and takedown)

We respect intellectual-property rights and expect users to do the same. If you believe content processed through the Service infringes your copyright, send a notice to hello@volotoai.com including: your contact details; identification of the copyrighted work; identification of the allegedly infringing material; a statement of good-faith belief that the use is unauthorized; a statement, under penalty of perjury, that the notice is accurate and you are authorized to act; and your physical or electronic signature. We will review notices, remove or disable access to material where appropriate, notify the affected user (who may submit a counter-notice), and terminate the accounts of repeat infringers. Equivalent processes apply under the US DMCA, EU DSA Article 16, Korean Copyright Act Articles 102–103, and Japanese law.

8. Credits and payments

Use of the conversational features consumes credits. Complimentary (gifted) credits have no cash value, are non-transferable, and may be granted, adjusted, expired, or revoked at our discretion.

When paid plans are available, purchases are processed by Paddle as Merchant of Record — Paddle is the seller of record for the transaction and handles payment, applicable taxes, and billing support under its own checkout terms, which are presented at purchase. Prices, included credits, and storage allowances are shown on our pricing page and at checkout. Subscription credits refresh monthly and do not roll over; purchased credit packs do not expire. Refunds are handled per our Refund Policy; where a refund is issued, unspent credits from that purchase are revoked. Purchased credits otherwise have no cash value and are non-transferable.

9. AI processing disclosure

The conversational producer is powered by third-party AI infrastructure (currently Anthropic). Your audio and instructions are transmitted to these providers solely to perform the work you request, and are not used to train their or our models. AI-processed output is not guaranteed to be error-free or of professional studio quality; you are responsible for reviewing Output before publishing it.

10. Disclaimers and limitation of liability

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the greater of the amounts you paid us in the 12 months before the claim or US$10, and we are not liable for indirect, incidental, special, or consequential damages, or loss of data, profits, or content. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under the law of your country of residence, including statutory consumer rights in the UK, EU, Korea, and Japan.

11. Termination

You may stop using the Service and delete your account at any time (in-app where available, or by request to hello@volotoai.com). We may suspend or terminate your access for breach of these Terms or to protect the Service, with notice where practical. Sections 4, 5, 7, 10, and 12–14 survive termination.

12. Changes to these Terms

We may update these Terms. For material changes we will give at least 14 days’ notice by email or in-app before the new terms take effect, and record your acceptance of the new version. The “Last updated” date above identifies the current version.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Korea, and disputes may be brought before the Seoul Central District Court on a non-exclusive basis. If you are a consumer, you additionally retain any protection afforded by the mandatory consumer laws of the country where you live, and nothing in this section deprives you of the right to bring proceedings there.

14. General

If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the Service. We are not liable for delays or failures caused by events beyond our reasonable control. You will not use the Service in violation of applicable export-control or sanctions laws.

Questions: hello@volotoai.com · JSIP Co. Ltd., 183-40 Jeongmunhoehwa-ro, Yanggam-myeon, Manse-gu, Hwaseong-si, Gyeonggi-do, Republic of Korea.